Shipping Policy
Last updated: 4 October 2026
LagriyoFurni is a trading name of LAGRIYO LTD, a private limited company registered in England and Wales under company number 15675485, with its registered office at 20 Wenlock Road, London, N1 7GU, United Kingdom.
1. Free shipping on every order
Delivery is free on all furniture orders to the United Kingdom, all European Union member states, Norway, Switzerland and the mainland United States (48 contiguous states). There is no minimum order value. The price you see on the product page is the price you pay for the product and its delivery.
2. Where we deliver
- United Kingdom (England, Scotland, Wales and Northern Ireland)
- All 27 European Union member states, plus Norway and Switzerland
- United States (48 contiguous states). We do not currently deliver to Alaska, Hawaii, US territories, PO boxes or APO/FPO addresses.
If your country is not listed, please contact us before ordering.
3. Processing and delivery times
Orders are prepared and dispatched within 1 to 3 business days. Estimated delivery times after dispatch:
- United Kingdom: 5 to 10 business days
- Europe: 7 to 14 business days
- United States: 10 to 20 business days
These are estimates. Busy periods, public holidays, customs checks or remote addresses can add a few days. If your order will take longer than 30 days, we will contact you, and you can cancel for a full refund.
4. How furniture is delivered
- Smaller items (chairs, stools, side and bedside tables, lamps) are sent by tracked parcel carrier to your door.
- Large items (sofas, armchairs, beds, bookcases) are delivered by a furniture courier to the ground floor of your address, or to your door if there is a lift. The courier contacts you to agree a delivery day.
- Every order includes a tracking number sent by email when it is dispatched.
- Please check that the item will fit through your doors, hallways and stairs before ordering. Dimensions are listed on every product page.
5. Taxes, duties and customs
All prices are in euros (EUR) and include VAT where applicable. If your order has to clear customs on its way to you, your local customs authority may charge import duties or handling fees. These depend on your country's rules, are not set by us, and are paid by the recipient unless your checkout says otherwise. If you refuse to pay them, the item will be returned to us and we will refund the product price minus any return charges we have to pay.
6. Damaged or missing deliveries
Please inspect your delivery when it arrives and note any visible damage to the packaging with the courier if possible. If an item arrives damaged or a part is missing, email us within 7 days with photos and your order number. We will send a replacement part or item, or a full refund, at no cost to you.
7. Digital products
Digital products are not shipped. Your download link is emailed after payment is confirmed, normally within a few minutes and at the latest within 24 hours. Links stay active for 30 days and allow up to 5 downloads per file. If a link expires, email us and we will send a new one.
8. Contact
LAGRIYO LTD (trading as LagriyoFurni)
20 Wenlock Road, London, N1 7GU, United Kingdom
Email: contact@lagriyofurni.com
Phone: +44 7848118365
Company number: 15675485 (registered in England and Wales)